About Zoomprinter.com

Our Mission:

Here at Zoomprinter.com our mission is to provide your business with the best quality printing services at super fast turnaround times in order to meet all your printing needs. Of course, with every client budget in mind; we specialize in reducing printing costs to turn your printing into profits.

Services:

We do much more for your business than just provide print. From design services to direct mail, our goal is to make your life easier. To see more of our great services, please click the "Services" tab at the top of the page.

Customer Service:

Just because we are online doesn't mean we are unreachable. Any time you would like assistance with an order or have any questions, feel free to get in touch with our friendly account representatives. Our representatives are all specialists in the field and dedicated to working with all your company's printing needs in a quick, courteous and professional manner.

Shipping Policies and Options:

Shipping:

We have a variety of ways to get the products you order to their destination. All our shipping is unmarked. This means the shipping documents list the product as coming from you. There is no packing list or other documentation that gives away our role in the process. Your customers never know that we were involved.

UPS Standard Policy

With our three locations in CA, KY and NJ we are able to ship via UPS Ground within 1-2 days to most cities and towns in Continental U.S. Because we can reach you so quickly using UPS Ground shipping, there is rarely a need for more expensive shipping options. To see the estimated delivery time of an order, type the delivery zip code in the "Estimate Shipping" section at the bottom of the pricing calculator. If UPS Ground is not the best option for you, we can also ship Three Day Select, Second Day Air, Next Day Air, and Next Day Air - Early A.M. one day ship Kentucky, one day ship Californina, one day ship Tennessee, one day ship New Jersey.

Freight Policy

Ups Freight delivery shipping times is based on the size and weight and could take up to 5-9 business days to deliver. For heavier deliveries, we use UPS freight to save you money with a variety of delivery options to accommodate your ability to receive larger deliveries. The three options are:

UPS Freight - No Liftgate: The delivery truck will come to your business or home. You will be entirely responsible for removing the pallet from their truck. This option is only recommended for businesses with a forklift or standard 48" high dock w/ pallet jack.

UPS Freight - With Liftgate: The delivery truck will come to your business or home. They will lower the pallet to the ground on a lift gate. You will be entirely responsible for moving the pallet yourself. This option is only recommended if you have a pallet jack or fork lift.

UPS Freight - Inside Delivery: The delivery truck will come to your business or home. They will lower the pallet to the ground on a lift gate and move the pallet inside to ground level. If you need it delivered to a higher floor, you must have a FREIGHT elevator.

Call for Shipping Later

If you are not sure of the shipping address or method at the time you place the order, choose this option. We will produce your order and hold it in our shipping department until you provide a final address and shipping method. To edit the address or shipping method, log in to your client dashboard, click on the job number, click the shipment tab, and then click "shipping method."

Note: Shipping method and destination need to be provided before 4PM your time on the day of shipment or shipment will be postponed until the next day.

Please do not choose Will Call if you are unsure where or how you would like your order shipped. If you choose Will Call and would like to change to any other shipping option, you will need to call customer service or submit a help desk ticket to make the change. There is a $5 charge for this change.

International

Ups International delivery shipping times is base on location and could take up to 5-14 business days for delivery. For our friends to the north, we offer international shipping to Canada. You can select from UPS Worldwide Saver, Worldwide Standard, Worldwide Expedited, and Worldwide Express when you select Canada from the country dropdown menu or add / choose a Canadian address from your address book.

Note: A commercial invoice is required by Canadian Customs for shipments to Canada. Be sure that the shipping information reflects your address in the "Ship from" section and the "Ship to" address matches the one you supplied us when placing your order. Please email a copy of this invoice to shipping.

Affiliations

Member Supplier for these Associations

ASI

Advertising specialty institute members enjoy special savings with the best services and brands to support your business.

PPAI

Promotional Products Association International members enjoy special savings with the best services and brands to support your business.

SAGE

Sage Online members enjoy special savings with the best services and brands to support your business.

SGIA

Specialty Graphics Imaging Association members enjoy special Discounts with the best services and brands to support your business. Member Supplier for Sgia

Our site is designed to simplify your life. Here are some of the features this site offers:

  • Customer dashboard so you can view pending and completed orders.
  • Real-time job tracking from start to finish.
  • Print your own past and present invoices.
  • On-line proofing with low-resolution and high-resolution proofs. Plus, you can approve your jobs in real-time, 24/7.
  • Get UPS Tracking information.
  • With our Pricing Tools Calculator, you can get instant quotes on all your printing products, as well as shipping rates all over the United States.
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